March 22, 2010

Airline Twitter Network Analysis with NodeXL

Tweet Travel Tech Consulting, Inc. and Connected Action Consulting Group LLC have put together a brief video presentation that provides insight into network analysis for airline Twitter feeds using the open source tool NodeXL.  Network analysis goes beyond simply monitoring brand or promoting specials using social media.   Network analysis allows travel companies to understand who are the key influencers in the […]
March 8, 2010

Yes UA Breaks Guitars Does Impact Loyalty

YouTube video does impact loyalty
March 5, 2010

The Splinternet and Travel Distribution

How the rise of the Splinternet will change travel distribution