Google and ITA Software

Posted on 27 April 2010 by Norm Rose

A lot has been written about the possible acquisition of of ITA Software by Google since it first appeared in the press last week.  The travel technology blogosphere has been active with all sorts of speculation.  Before I give you my take on the potential $1Billion buyout, I thought I would summarize some of the current themes that have already been mentioned by others:

  • Google will use ITA to combine information search with live fares and inventory.
  • ITA Software’s airline hosting business will likely not be retained by Google and may end up being sold to someone like HP (building a new CRS for AA), SITA or Travelport
  • Google may be after new search technology developed by ITA Software, Needle - ” a revolutionary platform for acquiring, integrating, cleansing, analyzing and publishing data on the web. “
  • There maybe some integration with Google calendar allowing the searching of air, hotel or package content based on dates while planning one’s schedule
  • Travel search may be an integral part of Google’s Android mobile OS with travel planning as part of a basic function in the same way turn by turn directions is a free component of mobile mapping.
  • There may be tight integration between Google’s Adwords and ITA travel search providing greater positioning of fares for advertisers
  • There may be a connection between the acquisition,  Kayak (an ITA customer) & the NewTravelCo. All are funded by General Catalyst Partners and Greg Slyngstad is the CEO of the NewTravelCo and on the board of Kayak.

All agree that the acquisition would be big news for travel distribution.  If it does happen, both major search engines will have embedded travel meta-search as part of their core function.  There is of course contractual issues for Bing!, Kayak, Fly.com and Trip Advisor as all use ITA Software. The ability of independent meta-search players such as Kayak to compete in a Google dominated world is questionable.  I guess that is why Google named Kayak as a competitor in their 2009 annual report. Some have speculated that Google may even compete with the GDS by providing more direct distribution for the airlines.  If Farelogix was added to the mix, this could get very interesting.

In reality all this speculation is really, as Gene Quinn put it. “inside baseball”.  We in the industry can imagine all sorts of permutations from this potential acquisition, but it is most likely primarily based on the first bullet point, connecting search for information with fares and inventory.  We all await more details as this story unfolds.

  • http://tourismtechnology.rezgo.com Stephen Joyce

    Google is already displaying pricing information with hotel search results. The option seems to either scrap existing sites to display pricing or simply acquire the technology. All things being equal, the acquisition route really seems to make the most sense here.

  • http://buhlerworks.com/wordpress JEBworks

    This acquisition could cause a lot of things to shift in the online travel world and open whole new avenues for customers to research, plan and buy travel services. A number of the present bottle necks in distribution could be opened. Just shows that outside forces can have significant influence in travel. The Apple iTravel solution could be another one of these forces. Interesting times!

  • pcolaco

    Great summary Norm. I think we are at the brink of a *major disruption* in travel technology, and Google, albeit its 800 pound gorilla status, is just one driving force. Systems built in 2000-2003 are coming to the end of their technology lifecycle and *everyone* will need to modernize. Google is looking at the large consolidation play, but the long tail is the one that will be able to leverage this disruption if they get prepared for it. This is why what is happening with technology suppliers at OTA in Seattle is so important. And, keep in mind, search patterns may be very different in 3-5 years if social networks continue to grow in importance in consumer search habits. That will drive an even larger change…

  • topgun

    wrong: “I guess that is why Kayak named Google as a potential competitor in its SEC filings”

    right: Google named Kayak as a potential competitor in verticals in its SEC filings … kayak being a privately owned company does not file with SEC.

  • Norm Rose

    I stand corrected. Actually it is Google that named Kayak as a competitor. I have changed the Blog entry