March 30, 2011

Navigating the Airport of Tomorrow

Tweet Last week at the Amadeus Airport Showcase in Cannes, France, I presented the results of  my whitepaper “Navigating the Airport of Tomorrow” commissioned by Amadeus. The paper used research conducted by JD Power on global consumer attitudes on the airline/ airport experience and perspectives obtained from some research conducted by AT Kearney on airport and airline IT pain points. I combined this with […]
March 30, 2011

Speaking at the Israeli Travel and Tourism Agency Convention

Tweet Earlier this month I had the pleasure of providing a keynote address to the Israeli Travel and Tourism Agency Association annual meeting in Eilat, Israel. My talk entitled “The Impact of the Emerging Technologies and the Evolution of Distribution Systems on the Global Tourism Industry” covered advancements in mobile technology and key distribution issues including the Google/ITA acquisition and the turmoil regarding distribution between […]