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 Selling Complex Leisure Travel Online: Focus on Dynamic Packaging Technology

TABLE OF CONTENTS 

Executive Summary

    Research Objectives

    Methodology

    Market Trends

    General Conclusions

 

Part 1 – Background

    Definitions

        Traditional Fixed Packaging

        Static verses Dynamic Packaging

    Leisure Travel Technology: Selling Vacations Online

        The Challenge of Selling Complexity Online

        Consumers Embrace Packages

             PCWI / Vividence Research

         The Importance of Packaging to Specific Segments

              Traditional Tour Operators

              Traditional Travel Agencies

              Online Agencies

              Suppliers

 

Part II – Technology Discussion 

    Common Technological Themes

    The N-Tier Internet Computing Model.

        Procurement Layer  - Multi Source Procurement

               Connecting to Multiple Sources of Procurement

               Air – Published, Negotiated, Charter  

               Hotel

               Car and Ground Transportation

               Activities

          Business Logic Layer

               Dynamic Business Rules – Maximizing Value for Each Component

          Presentation Layer

               Customized Interfaces

               Interaction with CRM systems

    Emerging Technology Trends

           The Impact of XML and Web Services Technology

               Vendor Spotlight

               Product Offerings

          Application Syndication Technology

                Vendor Spotlight

                Product Offerings

           Rich Internet Applications   

    Market Overview

          Traditional Tour Operator Software

               History and Background

               Architectural Focus

               Vendor Spotlight

         Internet Based Distribution Platforms

               History and Background

               Market Challenges and Opportunities

               Architectural Focus

               Vendor Spotlights

         Online Agencies

               History and Background

               Market Challenges and Opportunities

               Architectural Focus

               Company Spotlight  

Summary and Conclusions 

 

 

 



 

Now Available!

 

Selling Complex Leisure Travel Online: Focus on Dynamic Packaging Technology

by Norman L. Rose

The Internet has permanently altered the way vacation packages are created and marketed. Consumers can now purchase packages from a variety of sites including online agencies, hoteliers and airlines. The choices and types of options have never been so broad. Within the dramatic surge of Internet travel, package sales have emerged as a new growth category. And within the broad category of vacation packages a single technology has surfaced as the “killer app” for the leisure travel industry: dynamic packaging.

But what exactly is dynamic packaging?

To understand the subject completely, Travel Tech Consulting in conjunction with PhoCusWright conducted in-depth interviews with three types of companies: traditional tour operator software vendors, newer Internet-based leisure travel software platforms and the leading online travel agencies. From these interviews, a clear picture emerged of the evolving underlying technology platform that is being developed for dynamic packaging.

Selling Complex Leisure Travel Online: Focus on Dynamic Packaging looks in depth at the technology components needed for true dynamic packaging and what new technologies are coming down the pike to help further enhance the online vacation planning experience.

*Reserve your copy today at the pre-publication price and save. You will not be charged until we ship the report. Tentative publication date is mid-October 2004. This offer expires October 31, 2004. 
 
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