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Norman L. Rose  
Norm is a 25-year travel industry veteran with an extensive background in both the corporate and leisure travel markets.  As an analyst and consultant for the past 11 years, Norm's focus has been on emerging technologies and how they impact business practices in the travel industry.  Engagements have included detailed business process flow analysis, technical architecture recommendations and management of the vendor solicitation and selection process. From 1982-1988, he held sales and marketing management positions at United Airlines and from 1989 to 1995, Mr. Rose was corporate travel manager for Sun Microsystems.  At Sun, he worked with a number of third-party developers creating client/server software for the business travel market.  This included early prototypes of self-booking tools and expense management systems.  In September 1995, Norm founded Travel Tech Consulting Inc., a firm that specializes in developing e-commerce and procurement strategies for travel and technology companies. Considered a foremost expert on technology and business trends in the travel industry, Norm. has appeared on CNN and has been quoted in the NY Times, Wall Street Journal, as well as numerous travel trade publications.  He has provided e-commerce and technology consulting to some of the most prominent names in the travel industry including Hilton International Resorts, Kersner International Resorts, Carlson Waglonlit Travel, the U.S. Federal Government and Perillo Tours.  The author of numerous publications and articles including Selling Complex Leisure Travel Online: Focus on Dynamic Packaging Technology (December 2004) and Emerging Trends in Wireless Technology and The Global Travel Industry (October 2003)
 
 
Norm's business management background includes experience in business process reengineering, marketing, sales, travel management, purchasing, project and technology management. A frequent guest speaker at a variety of travel conferences, Norm has spoken and will appear at:

ACTE 2001 & 2004,2005 (recipient of ACTE Distinguished Fellow Award for presentation at ACTE 2004 conference)
Corporate Travel World 2001 & 2002, 2004, 2005
PhoCusWright Live'99 and Travdex Technology Conference 2002 & 2003, 2004, 2005
ResExpo 2002, 2004
Travel Technology World '98 and '99                                                                                                                                         Travel Weekly Conference Technology 2000
The National Business Travel Association Annual Convention 2000  2003, 2004 

Norm has been a guest faculty member of the Cornell University School of Hotel Administration where he has instructed classes for the Certified Corporate Travel Executive program
 

Coming Soon!

 

Selling Complex Leisure Travel Online: Focus on Dynamic Packaging Technology

by Norman L. Rose

The Internet has permanently altered the way vacation packages are created and marketed. Consumers can now purchase packages from a variety of sites including online agencies, hoteliers and airlines. The choices and types of options have never been so broad. Within the dramatic surge of Internet travel, package sales have emerged as a new growth category. And within the broad category of vacation packages a single technology has surfaced as the “killer app” for the leisure travel industry: dynamic packaging.

But what exactly is dynamic packaging?

To understand the subject completely, Travel Tech Consulting in conjunction with PhoCusWright conducted in-depth interviews with three types of companies: traditional tour operator software vendors, newer Internet-based leisure travel software platforms and the leading online travel agencies. From these interviews, a clear picture emerged of the evolving underlying technology platform that is being developed for dynamic packaging.

Selling Complex Leisure Travel Online: Focus on Dynamic Packaging looks in depth at the technology components needed for true dynamic packaging and what new technologies are coming down the pike to help further enhance the online vacation planning experience.

*Reserve your copy today at the pre-publication price and save. You will not be charged until we ship the report. Tentative publication date is September 1, 2004.  This offer expires August 31, 2004. 

 
 Regular price: US$1,695.00padPre-publication offer: US$1,395.00

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