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| Business Travel |
| The Market: Business Travel plays a vital role in global commerce. Over the last few years a new corporate focus has emerged causing companies to evaluate the underlying value of each trip as economic conditions have worsened and the threat of terrorism remains high. Companies need to find the most efficient and effective way to plan and account for what is generally the second biggest corporate expense item. The entry of Expedia and Orbitz into the corporate market is shifting the focus away from standalone self-booking applications to a more comprehensive solution that involves electronic reservations, e-support and e-fulfillment. Decision support systems are also evolving to become a
realtime barometer of travel expenses. The business travel market is generally viewed as containing multiple segments classified as unmanaged, lightly managed and corporate travel. In reality these are not self-contained segments but are part of a continuum that covers all size corporations. Often a company's corporate culture is the underlying determining factor in how travel is managed rather than its overall travel volume.
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Emerging Technologies:
- Corporate
self-booking tools - Since the early 1990s corporate self-booking technology has moved beyond a small group of pioneering early adopters to become a mainstream tool to manage business travel. Latest statistics show continued growth in online corporate travel adoption as more companies recognize the concrete savings associated with automating the process. As acceptance of online travel grows, the market is again evolving, moving toward a
more comprehensive reservation solution. Early adopters of online travel technology often thought of the products as
a replacement for travel agents. The reality of years of implementations has proven that self-service tools can only provide significant benefits as part of a total reengineered travel management process.
- Expense
management systems - Expense management products have been on the market since the early 1990s, and many large corporations have implemented one of these applications or have developed their own internal solution. It is essential that these tools be integrated into the total travel procurement cycle.
- Global travel management reporting systems -The effort to consolidate travel information from all global sources is an ongoing requirement
currently
achieved by only a few large corporations. Historically, information exists in many different areas: pre-trip information from the GDS, management reports
from travel agency backroom systems, reports from expense management systems, and vendor reports.
Companies need to
create a single view
of travel management
information and
proactively deliver it
to department and
financial managers.
- Direct supplier connections - The buzz around GDS bypass has come, gone and recently re-emerged. Self-booking tools were promoting direct supplier connections in the late 1990s with little actual market impact.
Many vendors have or
are about to introduce
new agent POS
platforms that have
the potential to
create direct connections
to the travel agency
call center. The pending Department of Transportation GDS rule changes may allow suppliers total freedom to distribute their inventory in specific GDS channels. The growth of Orbitz's Supplier Link technology is creating a new Internet-based GDS. The ultimate
vision of an XML/Web services-based
travel marketplace is still many years
away. However, the
pressure on distribution costs will continue to
make the subject of direct supplier connections
a hot topic in the business travel
industry.
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Consulting Services Focus:
- Software developers
- Corporate travel agencies
- Corporate buyers
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Travel Tech Consulting, Inc. can help procure, design or market:
- Corporate multi-source booking engines
- Expense management systems
- Global decision support technology
- Corporate travel agent point of sale platforms
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Client Profiles
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Now
Available for Immediate Download!
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Corporate Travel Technology
Today and
Tomorrow
by
Norman L. Rose
Corporate Travel Technology: Today and Tomorrow
is a comprehensive and authoritative study
designed to educate the corporate travel buyer
and manager on current and emerging trends in
corporate travel technology. This report
describes current features and functionality of
various corporate travel applications. It will
also highlight plans for adding Travel 2.0
features,
such as user-generated content and rich Internet
UIs using technologies like AJAX.
Be prepared for the future.
Find answers to questions such as:
-
What is Web 2.0/Travel 2.0 and how does it
relate to corporate travel technology?
-
What are the general technology trends that
will influence future development in corporate
travel technology?
-
What are the specific macro corporate travel
technology trends that are driving product
definition and differentiation?
-
What are the unique and emerging trends in
corporate self-booking technology?
-
What is the value and evolution of mid-office
quality control software?
-
What are the major trends in corporate travel
business intelligence?
-
What are the ranges of costs associated with
corporate travel technology?
-
How do you calculate ROI on your travel
management investment?
You'll benefit from this intelligence.
Corporate Travel Technology: Today and Tomorrow
will help industry executives and other
key decision makers in all segments of the
travel, tourism and hospitality industries to
make informed, strategic business decisions.
-
Reduce risk for strategic decisions,
investments and partnerships.
-
Gain understanding of key technologies for
better forecasting.
-
Benefit from being an early adopter of new
technologies
Price: USD$600.00
Table
of Contents
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