Corporate Travel

corporate travelThe corporate travel industry represents the highest margin and thus one of the most valuable segments for many travel suppliers and intermediates. The Corporate Travel segment consists of companies with distinct travel policies and controls. Corporate Self-Booking Tools have become a standard global tool to automate the travel process and increase policy compliance. Expense management systems simplify the travel reimbursement process and provide an important source of spend data. Frequent business travelers are the early adopters of smartphones and thus mobile technology has major role in business travel. Social media confined to comments within the corporation provides a new form of feedback for corporate travel managers and buyers. In addition to corporate travel, the significant small to medium enterprise (SME) market consists of lightly and non-managed travelers, who make have more control over vendor selection and distribution channel and thus are a valued segment for many suppliers and intermediaries.

Travel Tech Consulting has worked with all the major global TMC brands and the majority of software providers in the corporate travel segment on a global basis. Norm has authored numerous publications and articles including Corporate Travel Technology Today and Tomorrow (Fall 2007); and Corporate Travel: Technology Trends and Market Analysis (Spring 2002).

Additional Corporate Travel Experts Include:
Susan SteinbrinkSusan Steinbrink, President, Mark Architext / Senior Research and Corporate Market Analyst, PhoCusWright
Susan specializes in consumer research development and corporate travel. Ms. Steinbrink is president of Market Architext, which helps its clients develop retail, travel and Internet strategies. She has 15 years of travel industry experience rooted in primary research, marketplace intelligence and customer feedback. Prior to founding Market Architext in 1998, she was director of worldwide marketing, research and strategic planning for Rosenbluth International.
John MelchiorJohn Melchior, Managing Director of JME Enterprises and Consulting Ltd. / European Corporate Travel Analyst, PhoCusWright
A career consisting of senior-level management, sales and marketing positions in the global arena for airlines, hotel and travel management companies, and corporate buyers has distinguished John as an innovative leader and expert in the travel industry. His successful career as a senior leader includes company and product launches as well as large budget and staff responsibility with companies including RADIUS, Birmingham European Airways and Maersk Travel and has enabled John to understand the global travel market from many perspectives while building numerous relationships in the industry both in the Europe and in the rest of the world. John has built up an in-depth understanding of each of the markets as well as obtaining excellent contacts worldwide. John is now managing director of JME Enterprises and Consulting Ltd., a firm that works on strategic and business development for companies from all sectors of the travel industry mainly in Europe and the United States. Educated in Denmark and now based in the United Kingdom, he has taken a number of general management courses through Insead, France, and various courses including the Advanced Management Program at Wharton School of Management in the United States. John is a frequently used speaker on the European travel conference scene.
John Farrier
Travel Technologists
Jon Farrier, President Travel Technologists
Coined a ‘travel technology guru’ by industry press, Jon Farrier’s background includes various consultancies and CxO roles with US and
European-based global travel management companies and technology providers.  As the former president of World Travel (which became BCD Travel), The CIO of TQ3 Travel Solutions, the founder of Travel Technology Group (which became TRX) and a partner and CEO of GDSx, Jon has been at the center of travel technology innovation his entire carrier. Travel Tech Consulting is partnering with Jon on work for the GSA on their ETS2 initiative. Jon is an expert in all technologies related to corporate and agency operations