business travel

March 5, 2014

The Open Booking Debate

Tweet Over the last 18 months I have sat back and observed the heated debate over open booking. My strongest critic of this debate is not about the pros and cons (though I will share that in a moment), but on how definitions vary across articles and thus cloud the very essence of the debate. So before I give you […]
January 26, 2010

IPhone Hits the Enterprise

Tweet With eWeek reporting that 70% of the Fortune 500 are evaluating iPhone for the enterprise, the corporate travel industry needs to take note. From my view the debate is over regarding download verses mobile Web. Transcoding your Web page for the mobile browser is still important, but the value of a downloadable app for a company’s brand and the […]
January 19, 2009

TMC as Consultants – Are We There Yet?

Tweet For years a familiar theme heard throughout the business travel industry concerns the evolution of TMCs from order takers to true consultants for their corporate clients. I often classify TMCs into three groups- mega (Amex, CWT, BCD & HRG), 2nd tier and third tier. This is based on size of the company and their regional or global reach. Late […]
March 7, 2008

iPhone SDK: The Good News and Bad News

Tweet Yesterday’s announcement concerning the availability of the iPhone SDK (Software Development Kit) is significant for potential travel application developers. The iPhone has shifted the focus from cell phones to mobile Internet devices with the first full function mobile Web browser. Applications written for the iPhone can be downloaded directly from the Internet bypassing the traditional walled garden of the […]
February 1, 2008

Airline Wireless connectivity

Tweet The recent Orbitz for Business survey results regarding the value of Internet connectivity on the plane continues to produce headlines like this ” Most Business Travelers Don’t Need Wi-Fi On Planes”. Conclusions such as this based on this research are very misleading. According to news reports (as I have not had access to the actual survey results) the question […]