intelligent assistant – Travel Technology Consulting Inc.

August 6, 2014

Intelligent Travel Assistant Update

Tweet Those readers who have been following my blog over the last 9 years, know that I have long been an advocate for the creation of a mobile Intelligent Travel Assistant (ITA). Despite the frustrations consumers have with current OS intelligent assistants such as Siri, Google Now and Microsoft Cortana, a second generation of truly intelligent assistants is on the near horizon. Some pundits […]

May 13, 2010

Apple Buys Siri

Tweet Loyal readers of my blog know that I have long advocated the need for a more intelligent interface for travel planing and booking. Early self-booking engines often promoted themselves as replacements for travel agents, while in reality most were (and many still are) simply sending off commands to the GDS or supplier reservation systems and displaying standard content. During […]

February 25, 2009

An intelligent travel assistant

Tweet It was way back in 1985 I first began exploring the use of AI expert systems to automate the travel process. At that time a close friend worked for Mad Intelligent Systems in Santa Clara California. I was at United Airlines and I already had a thirst for emerging technology. I believed that automating the travel process would be […]

March 4, 2008

Alaska Airlines – Jenn Virtual Assistant

Tweet Alaska Airlines has introduced an avatar interface called Jenn on its Website. My longtime blog readers will recall me mentioning the historic Knowledge Navigator video that was introduced at MacWorld in 1989 and my belief that an intelligent assistant would truly be a killer app for the travel industry. Even though the Navigator concept eventually led to the disappointing […]