travel agents

July 9, 2010

GUI Finally Comes to the Agent POS

Tweet Graphical User Interfaces (GUIs) were first introduced to the public with the original Apple MAC  in 1984. The MAC as well as the first version of Microsoft Windows were actually based on technology developed by Xerox PARC back n the early 1980s. The GUI became mainstream with the introduction of Microsoft Windows and by the early 1990s most consumers […]
April 20, 2009

American Airlines Arpey Interview

Tweet On a conference call discussing 1st quarter results with analysts, Gerard Arpey, CEO of American Airlines was asked” What kind of distribution cost savings might there be out there?” His response was very unnerving for travel agents and the GDS:” We’re still paying much higher levels of commission and booking fees, and a lot that hinges on the use […]