January 19, 2009

TMC as Consultants – Are We There Yet?

Tweet For years a familiar theme heard throughout the business travel industry concerns the evolution of TMCs from order takers to true consultants for their corporate clients. I often classify TMCs into three groups- mega (Amex, CWT, BCD & HRG), 2nd tier and third tier. This is based on size of the company and their regional or global reach. Late […]