January 31, 2012

Why Voice Interaction Will Change Mobile Travel

Tweet Last year I completed a number of intense research projects on mobile travel trends. This includes two reports for Amadeus –Navigating the Airport of Tomorrow and The Always Connected Traveler: How Mobile will Transform the Future of Air Travel. I also was the  lead analyst for the PhoCusWright Special Report Mobile Hits the Mainstream.  These projects involved in-depth interviews with technology and […]
December 6, 2011

Privacy versus Personalization

Tweet   Most agree that an important trend in e-commerce is personalization. This is even more essential in the mobile environment where location, context and personalization form the cornerstone for mobile search and marketing. Disturbing news of late around how mobile devices collect our information has created shockwaves across the Web. This includes the most recent reports on Carrier IQ and how it may […]
August 16, 2011

Leisure Travel Distribution 2004, Today and Tomorrow

Tweet   In 2004, I authored and published in conjunction with PhoCusWright a study entitled “Selling Complex Leisure Travel Online- Focus on Dynamic Packaging”. This research described an emerging leisure travel distribution platform based on an N-Tier architecture which blends proprietary content with external connections to deliver dynamic packages that are personalized to a consumer’s needs. I am glad that many of the concepts I described in the study have come […]
August 16, 2011

Smart Mobs – Now a Reality

Tweet One of the most influential and clairvoyant books on mobile trends is Howard Rheingold’s 2002 Smart Mobs. Howard accurately predicted many of the trends we now see as common such as: The growth of smartphones The intersection between mobile and social media The use of mobile devices to mobilize protests (thus the term Smart Mobs). This last point came into clear focus with the Middle East Arab Spring and […]
July 19, 2011

The always-connected traveller: How mobile will transform the future of air travel

Tweet   Earlier this year, Amadeus commissioned Travel Tech Consulting to conduct research on airlines mobile trends. The whitepaper “The Always-Connected Traveller: How Mobile Will Transform the Future of Air Travel” combines research from JD Power with interviews of nine airlines from around the world. Augmented with Travel Tech’s ongoing monitoring of mobile airline trends, the report provides a clear picture of the […]
July 19, 2011

Why Amazon’s Entry into the Tablet Market May Be a Game Changer

Tweet Where do tablets fit into the travel process? The tablet un-tethers the traveler from the desktop whether in a hotel room, at the airport, on an airplane or siting on the living room couch. The tablet itself greatly expands a traveler’s ability to dream and plan a vacation, but what about using a tablet while on holiday? Tablets can be […]