Over the last 24 years Travel Tech Consulting Inc has produced numerous research reports, thought leadership whitepapers and articles. A common theme across all these works are a set of practical predictions of how emerging technologies will impact the travel experience. Research sponsored by a client can be downloaded below. In addition, I have authored numerous articles for Phocuswright’s Innovation Edition. A link to the article is provided, but can only be downloaded as part of a Phocuswright Innovation Edition subscription (some individual articles may be purchased)
Predictive Pricing and Personalized Bundles – June 2018
The Digitization of Cruise Bookings – May 2018
A Spotlight on Total Offer Optimization – November 2017
Winning the Battle for Customer Ownership – July 2016
Identifying Early Adopters for Emerging Digital Travel Services January 2016
Wearables: Their Time Has Come – June 2015
Managing Global Social Intelligence – June 2015
The Airline as a Retailer- April 2016
Disrupting Reality: How will Virtual and Augmented Reality Change the Travel Experience? – March 2016
Mobile Itineraries the key to merchandising for the TMC – Feb 2016
Look Ahead Interview Series – January 2016
Travel and the Digital Payment Revolution – September 2015
How Will the Internet of Things (IoT) Impact the Travel Experience? May 2015
What’s All the Buzz About Beacons – April 2015
Managed Travel 2020: Technology Drives New Opportunities – October 2014
The Future of Travel Expense Processing – October 2014
Intelligent Travel Assistants: When Will True Intelligence Arrive? – August 2014
NDC Update: A Radical Change to Travel Distribution? – May 2014
Door-to-Door Travel and Multi modal Search: Finding and Booking a Complete Trip – April 2014
The Open Booking Effect and Its Impact on Corporate Travel – April 2014
API Management: The Key to Improving the Consumer Travel Experience – February 2014
Passengers first – re-thinking irregular operations – Sept 2013
Air Travel Distribution From A to Z – August 2013
Direct Connect and Ancillaries for Airlines: New Distribution Capability – August 2013
European Managed Travel Distribution: Market Sizing and Trends – June 2013
European Managed Travel: Market Forces Fuel Innovation and Opportunity – May 2013
Technology Spend Survey – May 2013
Being Competitive In A World Of Dynamic Pricing -December 2013
Presentation: Mobile Hits The Mainstream – March 2012
Location-Based Services and the Impact on the Travel Process – March 2012
Mobile Hits the Mainstream: Technology and Industry Trends – February 2012
The always-connected traveller: How mobile will transform the future of air travel – July 2011
Navigating the Airport of Tomorrow – April 2011
Trends in European Corporate Travel – September 2010
The iPhone and The Future of Mobile Travel Applications – September 2009
Best Practices in Travel Business Intelligence – May 2008
Next Generation Travel Procurement: Addressing the Needs of the Mobile Workforce – July 2007
Corporate Travel Technology Today and Tomorrow – Fall 2007
Travel Packaging: An Internet Frontier – December 2007
How Hoteliers Can Profit From the Mobile Revolution – July 2005
Selling Complex Leisure Travel Online: Focus on Dynamic Packaging Technology – December 2004
Emerging Trends in Wireless Technology and The Global Travel Industry – October 2003
Corporate Travel Technology Trends and Market Analysis – April 2002