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Travelport Breaks Ranks and Agrees to Integrate AA Direct Connect
Posted on 13 March 2013
Today’s Travelport /American Airlines announcement marks a watershed moment in airline travel distribution. Over the last six months the two camps seemed to be solidifying their positions. On the airline side the purchase of the Open Axis Group schema by ATPCO followed by the IATA’s announcement that their New Distribution Capability (NDC) would embrace the same Open Axis Group standard, aligned [...]
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The Future of Travel Distribution – Presentation at Farelogix Media Day
Posted on 19 February 2013
I was in Miami last week attending the Farelogix Media Day. My presentation entitled The Future of Travel Distribution can viewed via SlideShare. Part of my presentation discussed how competing consumer ecosystems (Apple, Google, Amazon, Facebook) provide unique content and purchasing paths via mobile devices. Over the next five years mobile devices (including tablets) will become the foundation for most [...]
The Impact of Mobile OS on Travel Distribution
Posted on 30 April 2012
Update: July 10th 2012 – Apple awarded iTravel Patent! The approaching wave of mobile OS travel buttons (Apple iTravel, Google Travel, Bing!Travel Mobile) need to be viewed within a historical context of travel distribution. At the heart of these efforts is a new customer interface for travel. During the pre-Web days, traditional travel agents controlled distribution through [...]
How Can Regional TMCs Adapt to New Financial Models?
Posted on 30 April 2012
The corporate travel market has always been a bit of a paradox. Non-travel industry observers might assume that the big four Travel Management Firms (TMCs) – American Express, Carlson Wagonlit, BCD Travel and HRG – own 80% of the corporate market (the Pareto principle). Though these four TMCs do dominate the Fortune 500, overall they represent [...]
How OS Travel Buttons (iTravel, Google Travel) Will Change the Mobile Travel Landscape
Posted on 08 March 2012
It has been nearly 2 years since Apple filed the patent for iTravel, a comprehensive effort to capture the full cycle of travel booking, itinerary management and airport check-in. Last spring, Google completed its acquisition of ITA software and last September Google launched Flight Search while continuing to add features to its Hotel Finder. Also [...]
Why Voice Interaction Will Change Mobile Travel
Posted on 31 January 2012
Last year I completed a number of intense research projects on mobile travel trends. This includes two reports for Amadeus -Navigating the Airport of Tomorrow and The Always Connected Traveler: How Mobile will Transform the Future of Air Travel. I also was the lead analyst for the PhoCusWright Special Report Mobile Hits the Mainstream. These projects involved in-depth [...]
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