July

Tweet As you probably know late last year I authored a research study on the subject of dynamic packaging. Most of the industry agrees that packaging is a major trend and that the technology behind dynamic packaging is improving. While purchasing an airline ticket at a major online site I was bewildered by the number of unnecessary screens offering packaging. […]

Tweet I wanted to clarify my position on online verses offline travel. In a recent Travel Weekly article I was quoted: “People are going online to shop. Travel is no different. That’s where the marketplace is going, and anyone who believes that things will originate with a phone call is completely out to lunch.”I do stand by this statement, though […]

Tweet I wanted to take an opportunity to clear the air on my opinion of the “future of the GDS”. In various articles I have been quoted as being critical on the pace of innovation of the GDS and their challenges in respect to moving to a new lower cost distribution model. I wanted to state that it is my […]