Social Networking

April 2, 2014

NDC A Different Perspective

There has been a great deal written about IATA’s New Distribution Capability (NDC). Essentially NDC is an XML standard designed to allow airlines to deliver dynamic content and price based on a traveler’s value. It shifts control over pricing from a traditional published process to a dynamic repsonse controlled by the airlines. NDC has created a lot of controversy.  Major concerns […]
December 1, 2011

Where in the World is Norm Rose?

With all due respect to the classic children’s TV show and game Carmen Sandiego, I have borrowed the show’s tag line having just completed a grueling travel schedule that took me to London, Washington DC, Miami, Rome and Amsterdam all within a five week period. These  trips involved client technology engagements and speeches to various audiences. My Miami stop was to participate as Co-Chair of the PhoCusWright […]
August 16, 2011

Smart Mobs – Now a Reality

One of the most influential and clairvoyant books on mobile trends is Howard Rheingold’s 2002 Smart Mobs. Howard accurately predicted many of the trends we now see as common such as: The growth of smartphones The intersection between mobile and social media The use of mobile devices to mobilize protests (thus the term Smart Mobs). This last point came into clear focus with the Middle East Arab Spring and the […]
March 30, 2011

Speaking at the Israeli Travel and Tourism Agency Convention

Earlier this month I had the pleasure of providing a keynote address to the Israeli Travel and Tourism Agency Association annual meeting in Eilat, Israel. My talk entitled “The Impact of the Emerging Technologies and the Evolution of Distribution Systems on the Global Tourism Industry” covered advancements in mobile technology and key distribution issues including the Google/ITA acquisition and the turmoil regarding distribution between the […]
August 6, 2010

Video on Social Media, Social Networking and the Social Web

This video talks about the differences between a narrow focus on social media (brand integrity and promotions) versus an understanding of a given brand’s social graph.  Please check out this blog post and video I recorded back in March with Marc Smith from Connected Action Consulting Group using NodeXL, an open source social graph mapping tool, which compares the Twitter […]
June 22, 2010

Location Based Networking Apps and Travel

Mobile location based networking apps such as Foursquare, Gowalla, Brightkite and Loopt are gaining traction in the market. How do they fit into the travel experience? By definition mobile location based networking is designed to help you discover the world around you, a natural connection to travel. There is a gaming element of these apps that allow you earn badges […]