Social Media

December 1, 2011

Where in the World is Norm Rose?

Tweet With all due respect to the classic children’s TV show and game Carmen Sandiego, I have borrowed the show’s tag line having just completed a grueling travel schedule that took me to London, Washington DC, Miami, Rome and Amsterdam all within a five week period. These  trips involved client technology engagements and speeches to various audiences. My Miami stop was to participate as Co-Chair of the […]
February 15, 2011

Sentient Things and NFC

Tweet We have entered a new era of sentient things. The world around is now being augmented with tags. Whether they are Quick Response (QR), Microsoft Tags or an NFC enabled sticker, the world around us has come alive with information and links. Howard Rheingold author of  Smart Mobs, first talked about sentient things in 2001 predicting: ” Information in […]
August 6, 2010

Video on Social Media, Social Networking and the Social Web

Tweet This video talks about the differences between a narrow focus on social media (brand integrity and promotions) versus an understanding of a given brand’s social graph.  Please check out this blog post and video I recorded back in March with Marc Smith from Connected Action Consulting Group using NodeXL, an open source social graph mapping tool, which compares the […]
June 21, 2010

AMS 3.0 Digitizing the World’s Content

Tweet Last month I spoke at the World Congress on Information and Technology (WCIT) in Amsterdam.  Mark Ejlenberg one of the co-founders of the hotel online content distribution platform Leonardo, presented a new project called AMS 3.0.  The goal of AMS 3.0 is to create a platform that will make all the city’s data available. Mark has been working with […]
March 22, 2010

Airline Twitter Network Analysis with NodeXL

Tweet Travel Tech Consulting, Inc. and Connected Action Consulting Group LLC have put together a brief video presentation that provides insight into network analysis for airline Twitter feeds using the open source tool NodeXL.  Network analysis goes beyond simply monitoring brand or promoting specials using social media.   Network analysis allows travel companies to understand who are the key influencers in the […]
March 8, 2010

Yes UA Breaks Guitars Does Impact Loyalty

YouTube video does impact loyalty