August 19, 2020

Maybe What is Needed for Leisure and Corporate Travel to return is Local Human Support

It was 1992 and I was traveling with an associate at Sun Microsystems to Montreal visiting a travel software company.  My traveling companion was a classic road warrior who went into auto-arrival mode as soon as the plane landed.  As he bolted out of the plane when the door opened, I struggled to keep up as his routine was clearly […]
July 24, 2020

Who Pays for the Needed Upgrade to Travel Distribution?

As we are in the midst of one of the most devastating events in the history of the travel industry, the Covid-19 pandemic, you might find it odd time for me to write a blog article about the need to upgrade technology infrastructure for travel distribution.  No one has any money, not the airlines, the GDS, the OTAs or the […]
June 24, 2020

Will Med-Tech Save the Travel Industry from Covid-19?

As the industry shows signs of a limited recovery, many hope science, and specifically, advancements in medical technology (Med-Tech), will play a key role in ensuring cleanliness and safety to help the travel industry recover.  Most pundits will agree that without extensive testing and contact tracing, controlling the pandemic is a challenge. Of course, a vaccine is the best solution […]
June 17, 2020

The Challenge of Being a Disruptor – Changing the Fundamentals of Travel Distribution and Settlement

It was a Sunday afternoon in 2013 and I did something I normally don’t do; I checked my Facebook feed (I’m not a big FB user). There I discovered a Meetup for Travel Startups scheduled for the upcoming week in San Francisco. It happened to coincide with an event where I was speaking earlier in the day, so I decided […]
June 10, 2020

As Travel Returns –Assessing Risk

I applaud the travel industry for its resilience in the face of the global pandemic. By all indications travel is slowly beginning to return.  To aid in the recovery some sophisticated tools have been developed to evaluate risk and track demand. These include the comprehensive travel recovery insights portal from BCG, ARC and 3Victors and the demand forecast portal developed […]