Innovation

August 10, 2018

The Personalization Hype vs Reality

For the global travel industry, the subject of personalization has never been hotter. The number of articles, conference themes and startups pitches emphasizing personalization has reached the extreme hype phase of the cycle. In reality, the theme of personalization has been around for decades. For the travel industry, personalization has its own set of barriers especially for the infrequent leisure […]
July 31, 2018

The Travel Industry Hype Cycle

AI will take my job. VR will eliminate the need for travel. AR will enable a new mixed reality travel experience. Travelers demand and expect personalization. Blockchain will put the OTAs and GDS out of business. Voice is the new computer interface. We are in a constant state of hype around emerging technologies and their impact on the travel industry. […]
December 19, 2015

After 20 Years I am Still Looking for Innovation in the Travel Industry

2015 marked the 20th anniversary of Travel Tech Consulting, Inc. I founded the company with the tag line “Demystifying Emerging Technologies for the Global Travel Industry“, committed to understanding emerging technology and how it impacts global travel practices. I and my associates have worked on projects in all sectors of the industry. This includes airlines, hoteliers, online travel companies, traditional and emerging distribution […]