April 16, 2020

VR and AR Find New Relevance

Tweet Will people use VR to experience virtual vacationing during the Covid-19 pandemic? That was the question I received last week from a reporter from CNBC. My response was that yes, some will seek a break from their shelter at home confinement and use VR to escape, but I believe a more important role of VR is travel planning. Both […]
October 10, 2018

Connecting the Dots – NDC, Mobile and Personalized Offers

Tweet We are in the midst of a radical restructuring of air travel distribution. We have heard for the last 5 years that IATA’s New Distribution Capability (NDC) will drive a new era of airline retailing.  In recent speeches at a variety of industry events,  Yanik Hoyles, Director of the NDC Program at IATA, emphasized that NDC is all about […]
August 19, 2014

Bloomberg West Interview

Tweet I appeared on Bloomberg West today.  I participated in a round table discussion with Daniel Farrar, CEO of Switchfly. Here is the video: Click here for the Bloomberg Link  
August 6, 2014

Intelligent Travel Assistant Update

Tweet Those readers who have been following my blog over the last 9 years, know that I have long been an advocate for the creation of a mobile Intelligent Travel Assistant (ITA). Despite the frustrations consumers have with current OS intelligent assistants such as Siri, Google Now and Microsoft Cortana, a second generation of truly intelligent assistants is on the near horizon. Some pundits […]
April 30, 2012

The Impact of Mobile OS on Travel Distribution

Tweet Update: July 10th 2012 – Apple awarded iTravel Patent! The approaching wave of mobile OS travel buttons (Apple iTravel, Google Travel, Bing!Travel Mobile) need to be viewed within a historical context of travel distribution. At the heart of these efforts is a new customer interface for travel. During the pre-Web days, traditional travel agents controlled distribution through their mastery of GDS […]
March 8, 2012

How OS Travel Buttons (iTravel, Google Travel) Will Change the Mobile Travel Landscape

Tweet It has been nearly 2 years since Apple filed the patent for iTravel, a comprehensive effort to capture the full cycle of travel booking, itinerary management and airport check-in. Last spring, Google completed its acquisition of ITA software and last September Google launched Flight Search while continuing to add features to its Hotel Finder. Also last year, RIM BlackBerry […]