April 16, 2020

VR and AR Find New Relevance

Tweet Will people use VR to experience virtual vacationing during the Covid-19 pandemic? That was the question I received last week from a reporter from CNBC. My response was that yes, some will seek a break from their shelter at home confinement and use VR to escape, but I believe a more important role of VR is travel planning. Both […]
April 15, 2020

The Most Important Emerging Tech That Will Find New Relevance in a Post-Covid-19 World

Tweet If I had to name one of the most important emerging technologies that will find new relevance in a post Covid-19 travel world, it would be wearables.  That may sound surprising as we clearly see that VR and AR are finding new value during the pandemic (more on that in a subsequent blog).  There is clearly new focus on […]
October 10, 2018

Connecting the Dots – NDC, Mobile and Personalized Offers

Tweet We are in the midst of a radical restructuring of air travel distribution. We have heard for the last 5 years that IATA’s New Distribution Capability (NDC) will drive a new era of airline retailing.  In recent speeches at a variety of industry events,  Yanik Hoyles, Director of the NDC Program at IATA, emphasized that NDC is all about […]
August 6, 2014

Intelligent Travel Assistant Update

Tweet Those readers who have been following my blog over the last 9 years, know that I have long been an advocate for the creation of a mobile Intelligent Travel Assistant (ITA). Despite the frustrations consumers have with current OS intelligent assistants such as Siri, Google Now and Microsoft Cortana, a second generation of truly intelligent assistants is on the near horizon. Some pundits […]
March 5, 2014

The Open Booking Debate

Tweet Over the last 18 months I have sat back and observed the heated debate over open booking. My strongest critic of this debate is not about the pros and cons (though I will share that in a moment), but on how definitions vary across articles and thus cloud the very essence of the debate. So before I give you […]
March 8, 2012

How OS Travel Buttons (iTravel, Google Travel) Will Change the Mobile Travel Landscape

Tweet It has been nearly 2 years since Apple filed the patent for iTravel, a comprehensive effort to capture the full cycle of travel booking, itinerary management and airport check-in. Last spring, Google completed its acquisition of ITA software and last September Google launched Flight Search while continuing to add features to its Hotel Finder. Also last year, RIM BlackBerry […]