2012 – Travel Technology Consulting Inc.

April 30, 2012

The Impact of Mobile OS on Travel Distribution

Tweet Update: July 10th 2012 – Apple awarded iTravel Patent! The approaching wave of mobile OS travel buttons (Apple iTravel, Google Travel, Bing!Travel Mobile) need to be viewed within a historical context of travel distribution. At the heart of these efforts is a new customer interface for travel. During the pre-Web days, traditional travel agents controlled distribution through their mastery of GDS […]

April 30, 2012

How Can Regional TMCs Adapt to New Financial Models?

Tweet The corporate travel market has always been a bit of a paradox. Non-travel industry observers might assume that the big four Travel Management Firms (TMCs) – American Express, Carlson Wagonlit, BCD Travel and HRG – own 80% of the corporate market (the Pareto principle). Though these four TMCs do dominate the Fortune 500, overall they represent less than 50% of […]

March 8, 2012

How OS Travel Buttons (iTravel, Google Travel) Will Change the Mobile Travel Landscape

Tweet It has been nearly 2 years since Apple filed the patent for iTravel, a comprehensive effort to capture the full cycle of travel booking, itinerary management and airport check-in. Last spring, Google completed its acquisition of ITA software and last September Google launched Flight Search while continuing to add features to its Hotel Finder. Also last year, RIM BlackBerry […]

January 31, 2012

Why Voice Interaction Will Change Mobile Travel

Tweet Last year I completed a number of intense research projects on mobile travel trends. This includes two reports for Amadeus –Navigating the Airport of Tomorrow and The Always Connected Traveler: How Mobile will Transform the Future of Air Travel. I also was the lead analyst for the PhoCusWright Special Report Mobile Hits the Mainstream. These projects involved in-depth interviews with technology and […]