social network

January 12, 2010

Social Media – Understanding the Community

Tweet With the growth of Facebook, LinkedIn and Twitter, social media monitoring and promotion have become a major activity for most travel companies. The goal is to listen to the social networks and respond to issues around a company’s brand. The other major effort is to use fan pages and Twitter feeds to offer limited-timed promotions. Both these activities are […]
August 5, 2008

American Express’ Social Networking Initiative

Tweet At the NBTA conference American Express announced “plans to launch a business-to-business online networking community for the corporate travel industry.” There are a couple of interesting aspects of this announcement. Social networking is finally being embraced (though only a limited short “hug”) by the corporate travel community. I moderated two sessions at the conference on social networking and both […]
February 8, 2008

Reputation within a Social Network

Tweet I had the pleasure this morning to meet with one of the founders of Circos. In one of my earlier blogs I classified Circos in the same category as Kango. After meeting with Mario Jobbe, it became clear that Circos has a different spin on the semantic search space. Circos has launched a preview which focuses on the travel […]
November 28, 2007

Backlash from the Facebook Beacon advertising program

Tweet Facebook’s attempt to exploit its social network for advertising purposes has raised some major concerns from their users. The Beacon advertising platform is designed to broadcast purchases made by users to their social network. The issue has been taken up by the progressive political organization, MoveOn.org claiming the program violates privacy. Over 50,000 Facebook users have signed the MoveOn.org […]
November 15, 2007

Second Life Discussion-PhoCusWright Day 2

Tweet Cathy Schetzina led a discussion of Second Life with STA, Carnival Cruises and Starwood. The primary benefits of launching a Second Life site was described by the panel are PR and gaining experience in a virtual world. The panel agreed that the initial buzz regarding Second Life has faded somewhat lessening the value of free PR that was prevalent […]
October 15, 2007

Why Social Networking Matters for the Corporate Travel Market

Tweet The BEAT recently covered my NBTA presentation on Web 2.0 and the release of my new study “Corporate Travel Technologies: Today and Tomorrow“. In the article Jay projects a somewhat skeptical view on whether social networking apps will ever appear in the corporate travel industry. I understand Jay’s skepticism. Throughout my 25 years in the corporate travel industry, I […]