social network

December 1, 2011

Where in the World is Norm Rose?

With all due respect to the classic children’s TV show and game Carmen Sandiego, I have borrowed the show’s tag line having just completed a grueling travel schedule that took me to London, Washington DC, Miami, Rome and Amsterdam all within a five week period. These  trips involved client technology engagements and speeches to various audiences. My Miami stop was to participate as Co-Chair of the PhoCusWright […]
August 16, 2011

Smart Mobs – Now a Reality

One of the most influential and clairvoyant books on mobile trends is Howard Rheingold’s 2002 Smart Mobs. Howard accurately predicted many of the trends we now see as common such as: The growth of smartphones The intersection between mobile and social media The use of mobile devices to mobilize protests (thus the term Smart Mobs). This last point came into clear focus with the Middle East Arab Spring and the […]
August 6, 2010

Video on Social Media, Social Networking and the Social Web

This video talks about the differences between a narrow focus on social media (brand integrity and promotions) versus an understanding of a given brand’s social graph.  Please check out this blog post and video I recorded back in March with Marc Smith from Connected Action Consulting Group using NodeXL, an open source social graph mapping tool, which compares the Twitter […]
June 22, 2010

Location Based Networking Apps and Travel

Mobile location based networking apps such as Foursquare, Gowalla, Brightkite and Loopt are gaining traction in the market. How do they fit into the travel experience? By definition mobile location based networking is designed to help you discover the world around you, a natural connection to travel. There is a gaming element of these apps that allow you earn badges […]
March 22, 2010

Airline Twitter Network Analysis with NodeXL

Travel Tech Consulting, Inc. and Connected Action Consulting Group LLC have put together a brief video presentation that provides insight into network analysis for airline Twitter feeds using the open source tool NodeXL.  Network analysis goes beyond simply monitoring brand or promoting specials using social media.   Network analysis allows travel companies to understand who are the key influencers in the network […]
March 8, 2010

Yes UA Breaks Guitars Does Impact Loyalty

YouTube video does impact loyalty