ancillary revenue – Travel Technology Consulting Inc.

August 10, 2018

The Personalization Hype vs Reality

Tweet For the global travel industry, the subject of personalization has never been hotter. The number of articles, conference themes and startups pitches emphasizing personalization has reached the extreme hype phase of the cycle. In reality, the theme of personalization has been around for decades. For the travel industry, personalization has its own set of barriers especially for the infrequent […]

April 2, 2014

NDC A Different Perspective

Tweet There has been a great deal written about IATA’s New Distribution Capability (NDC). Essentially NDC is an XML standard designed to allow airlines to deliver dynamic content and price based on a traveler’s value. It shifts control over pricing from a traditional published process to a dynamic repsonse controlled by the airlines. NDC has created a lot of controversy. Major […]

July 19, 2011

The always-connected traveller: How mobile will transform the future of air travel

Tweet Earlier this year, Amadeus commissioned Travel Tech Consulting to conduct research on airlines mobile trends. The whitepaper “The Always-Connected Traveller: How Mobile Will Transform the Future of Air Travel” combines research from JD Power with interviews of nine airlines from around the world. Augmented with Travel Tech’s ongoing monitoring of mobile airline trends, the report provides a clear picture of the […]

April 22, 2011

Airlines and GDS Battle in Court

Tweet The news this week that USAir has filled a suit against Sabre based on violations of the Sherman Anti-Trust Act comes on the heals of a similar lawsuit filled by AA against Travelport last week. These lawsuits may foretell serious disruption to the traditional travel distribution ecosystem. Most observers would agree that the GDS have been an oligopoly for some time and certainly a monopoly […]

February 8, 2011

Travel Distribution 2011 – an Update

Tweet Since my December post, a number of developments have occurred on the evolving travel distribution front: Sabre and AA have called a temporary truce and are in negotiations to resolve their conflict Priceline has embraced the AA direct connect strategy clearly following an independent path from Expedia and Orbitz USAir has signed a multi-year agreement with Expedia which includes […]

October 12, 2010

Amadeus One – An IT Company- But it is Up to the TMC to Decide

Tweet During a briefing today with Amadeus they disclosed the fact that their launch customer for Amadeus One, their new Agent desktop platform is not currently an Amadeus GDS client. The Amadeus One application allows agents to use cryptic formats from any of the major GDS or a graphical user interface to create fare and availability queries. The fare and […]