Travel Technology

April 15, 2020

The Most Important Emerging Tech That Will Find New Relevance in a Post-Covid-19 World

Tweet If I had to name one of the most important emerging technologies that will find new relevance in a post Covid-19 travel world, it would be wearables.  That may sound surprising as we clearly see that VR and AR are finding new value during the pandemic (more on that in a subsequent blog).  There is clearly new focus on […]
April 9, 2020

Relaunch of Travel Tech Consulting Blog – Insight from our industry experts

Tweet It was August 2001 and I was contacted by the press regarding travelers’ willingness to adopt iris scanning as part of the airport security process. My response was simple, I didn’t think travelers would be willing to put up with the extra time required for iris scanning as thus it would not be widely adopted. Then 9-11 happened and […]
October 10, 2018

Connecting the Dots – NDC, Mobile and Personalized Offers

Tweet We are in the midst of a radical restructuring of air travel distribution. We have heard for the last 5 years that IATA’s New Distribution Capability (NDC) will drive a new era of airline retailing.  In recent speeches at a variety of industry events,  Yanik Hoyles, Director of the NDC Program at IATA, emphasized that NDC is all about […]
August 10, 2018

The Personalization Hype vs Reality

Tweet For the global travel industry, the subject of personalization has never been hotter. The number of articles, conference themes and startups pitches emphasizing personalization has reached the extreme hype phase of the cycle. In reality, the theme of personalization has been around for decades. For the travel industry, personalization has its own set of barriers especially for the infrequent […]
July 31, 2018

The Travel Industry Hype Cycle

Tweet AI will take my job. VR will eliminate the need for travel. AR will enable a new mixed reality travel experience. Travelers demand and expect personalization. Blockchain will put the OTAs and GDS out of business. Voice is the new computer interface. We are in a constant state of hype around emerging technologies and their impact on the travel […]
March 13, 2013

Travelport Breaks Ranks and Agrees to Integrate AA Direct Connect

Tweet Today’s Travelport /American Airlines announcement marks a watershed moment in airline travel distribution. Over the last six months the two camps seemed to be solidifying their positions. On the airline side the purchase of the Open Axis Group schema by ATPCO followed by the IATA’s announcement that their New Distribution Capability (NDC) would embrace the same Open Axis Group standard,  aligned the airline distribution approach around a […]