Travel Technology – Page 131 – Travel Technology Consulting Inc.

October 10, 2018

Connecting the Dots – NDC, Mobile and Personalized Offers

Tweet We are in the midst of a radical restructuring of air travel distribution. We have heard for the last 5 years that IATA’s New Distribution Capability (NDC) will drive a new era of airline retailing. In recent speeches at a variety of industry events, Yanik Hoyles, Director of the NDC Program at IATA, emphasized that NDC is all about […]

August 10, 2018

The Personalization Hype vs Reality

Tweet For the global travel industry, the subject of personalization has never been hotter. The number of articles, conference themes and startups pitches emphasizing personalization has reached the extreme hype phase of the cycle. In reality, the theme of personalization has been around for decades. For the travel industry, personalization has its own set of barriers especially for the infrequent […]

July 31, 2018

The Travel Industry Hype Cycle

Tweet AI will take my job. VR will eliminate the need for travel. AR will enable a new mixed reality travel experience. Travelers demand and expect personalization. Blockchain will put the OTAs and GDS out of business. Voice is the new computer interface. We are in a constant state of hype around emerging technologies and their impact on the travel […]

March 13, 2013

Travelport Breaks Ranks and Agrees to Integrate AA Direct Connect

Tweet Today’s Travelport /American Airlines announcement marks a watershed moment in airline travel distribution. Over the last six months the two camps seemed to be solidifying their positions. On the airline side the purchase of the Open Axis Group schema by ATPCO followed by the IATA’s announcement that their New Distribution Capability (NDC) would embrace the same Open Axis Group standard, aligned the airline distribution approach around a […]

February 19, 2013

The Future of Travel Distribution – Presentation at Farelogix Media Day

Tweet I was in Miami last week attending the Farelogix Media Day. My presentation entitled The Future of Travel Distribution can viewed via SlideShare. Part of my presentation discussed how competing consumer ecosystems (Apple, Google, Amazon, Facebook) provide unique content and purchasing paths via mobile devices. Over the next five years mobile devices (including tablets) will become the foundation for most travel e-commerce. As a […]

December 6, 2011

Privacy versus Personalization

Tweet Most agree that an important trend in e-commerce is personalization. This is even more essential in the mobile environment where location, context and personalization form the cornerstone for mobile search and marketing. Disturbing news of late around how mobile devices collect our information has created shockwaves across the Web. This includes the most recent reports on Carrier IQ and how it may […]