Travel Technology – Page 5 – Travel Technology Consulting Inc.

February 24, 2011

The Mobile Knowledge Gap

Tweet For the past 16 years I have lived and worked in the gap between emerging technologies and the travel industry. A consistent pattern has developed. A new technology emerges; consumer behavior changes and the travel industry tries to catch up. This was true with the birth of the Web in mid 1990s where travel companies first thought of the […]

January 12, 2010

Social Media – Understanding the Community

Tweet With the growth of Facebook, LinkedIn and Twitter, social media monitoring and promotion have become a major activity for most travel companies. The goal is to listen to the social networks and respond to issues around a company’s brand. The other major effort is to use fan pages and Twitter feeds to offer limited-timed promotions. Both these activities are […]

December 2, 2009

Travel Innovation

Tweet As most of you know I was intimately involved with this year’s PhoCusWright’s Travel Innovation Summit. I have been tracking both new media and traditional coverage of the event. I wanted to provide you some feedback from the inside as well as some comments on the overall subject of innovation. First let me acknowledge the hard work of my […]

October 22, 2009

Ancillary Airline Revenue and Fare Families

Tweet Over the last few weeks I have given a number of keynote presentations to a variety of airline groups. These audiences covered the entire spectrum of airline types: legacy, LCCs , and 2nd & 3rd tier airlines with speeches in the US and Europe. The airline executives were a mix of e-commerce, revenue managers and IT executives dependent on […]

October 1, 2009

Global View

Tweet I am writing from Cannes, France where I gave a speech this morning on emerging technology trends that impact airline e-commerce. I represented PhoCusWright at the conference and I was able to draw on some great stats and trends from a number of PhoCusWright research pieces. This speech was for the Amadeus’ airline e-commerce conference. Last week I was […]

September 9, 2009

Convergence

Tweet The pace of mobile convergence continues to accelerate. A camera is now a common feature on mobile phones. Smartphones have gone further with integration of PDA and MP3 player functionality. Tom Tom is now available as an downloadable application on the iPhone signaling the convergence of Personal Navigation Devices (PNDs) with smartphones. Gaming is already immensely popular on smartphones […]