Travel Technology – Page 132 – Travel Technology Consulting Inc.

December 1, 2011

Where in the World is Norm Rose?

Tweet With all due respect to the classic children’s TV show and game Carmen Sandiego, I have borrowed the show’s tag line having just completed a grueling travel schedule that took me to London, Washington DC, Miami, Rome and Amsterdam all within a five week period. These trips involved client technology engagements and speeches to various audiences. My Miami stop was to participate as Co-Chair of the […]

April 8, 2011

DOJ Approves Google ITA – What does it mean?

Tweet Today’s announcement about the conditional approval by the U.S. Department of Justice of the acquisition by Google of ITA Software is sending some shock waves through the travel industry. But at the end of the day what does this really mean? Here are some of my initial thoughts: General search becomes meta-search – There are very valid reasons why sites […]

February 24, 2011

The Mobile Knowledge Gap

Tweet For the past 16 years I have lived and worked in the gap between emerging technologies and the travel industry. A consistent pattern has developed. A new technology emerges; consumer behavior changes and the travel industry tries to catch up. This was true with the birth of the Web in mid 1990s where travel companies first thought of the […]

January 12, 2010

Social Media – Understanding the Community

Tweet With the growth of Facebook, LinkedIn and Twitter, social media monitoring and promotion have become a major activity for most travel companies. The goal is to listen to the social networks and respond to issues around a company’s brand. The other major effort is to use fan pages and Twitter feeds to offer limited-timed promotions. Both these activities are […]

December 2, 2009

Travel Innovation

Tweet As most of you know I was intimately involved with this year’s PhoCusWright’s Travel Innovation Summit. I have been tracking both new media and traditional coverage of the event. I wanted to provide you some feedback from the inside as well as some comments on the overall subject of innovation. First let me acknowledge the hard work of my […]

October 22, 2009

Ancillary Airline Revenue and Fare Families

Tweet Over the last few weeks I have given a number of keynote presentations to a variety of airline groups. These audiences covered the entire spectrum of airline types: legacy, LCCs , and 2nd & 3rd tier airlines with speeches in the US and Europe. The airline executives were a mix of e-commerce, revenue managers and IT executives dependent on […]