Norm Rose – Page 8 – Travel Technology Consulting Inc.

April 8, 2011

DOJ Approves Google ITA – What does it mean?

Tweet Today’s announcement about the conditional approval by the U.S. Department of Justice of the acquisition by Google of ITA Software is sending some shock waves through the travel industry. But at the end of the day what does this really mean? Here are some of my initial thoughts: General search becomes meta-search – There are very valid reasons why sites […]

March 30, 2011

Navigating the Airport of Tomorrow

Tweet Last week at the Amadeus Airport Showcase in Cannes, France, I presented the results of my whitepaper “Navigating the Airport of Tomorrow” commissioned by Amadeus. The paper used research conducted by JD Power on global consumer attitudes on the airline/ airport experience and perspectives obtained from some research conducted by AT Kearney on airport and airline IT pain points. I combined this with […]

March 30, 2011

Speaking at the Israeli Travel and Tourism Agency Convention

Tweet Earlier this month I had the pleasure of providing a keynote address to the Israeli Travel and Tourism Agency Association annual meeting in Eilat, Israel. My talk entitled “The Impact of the Emerging Technologies and the Evolution of Distribution Systems on the Global Tourism Industry” covered advancements in mobile technology and key distribution issues including the Google/ITA acquisition and the turmoil regarding distribution between […]

February 24, 2011

The Mobile Knowledge Gap

Tweet For the past 16 years I have lived and worked in the gap between emerging technologies and the travel industry. A consistent pattern has developed. A new technology emerges; consumer behavior changes and the travel industry tries to catch up. This was true with the birth of the Web in mid 1990s where travel companies first thought of the […]

February 15, 2011

Sentient Things and NFC

Tweet We have entered a new era of sentient things. The world around is now being augmented with tags. Whether they are Quick Response (QR), Microsoft Tags or an NFC enabled sticker, the world around us has come alive with information and links. Howard Rheingold author of Smart Mobs, first talked about sentient things in 2001 predicting: ” Information in […]

February 8, 2011

Travel Distribution 2011 – an Update

Tweet Since my December post, a number of developments have occurred on the evolving travel distribution front: Sabre and AA have called a temporary truce and are in negotiations to resolve their conflict Priceline has embraced the AA direct connect strategy clearly following an independent path from Expedia and Orbitz USAir has signed a multi-year agreement with Expedia which includes […]