July 18, 2005

Online verses Offline travel reservations

I wanted to clarify my position on online verses offline travel. In a recent Travel Weekly article I was quoted: “People are going online to shop. Travel is no different. That’s where the marketplace is going, and anyone who believes that things will originate with a phone call is completely out to lunch.”I do stand by this statement, though it […]
July 13, 2005

The Future of the GDS

I wanted to take an opportunity to clear the air on my opinion of the “future of the GDS”. In various articles I have been quoted as being critical on the pace of innovation of the GDS and their challenges in respect to moving to a new lower cost distribution model. I wanted to state that it is my belief […]
June 28, 2005

A New Methodology for Procurement

Over the years I have been involved with a number of major procurements. This ranges from selecting a new reservation platform for an escorted tour operator to a major end-to-end acquisition for the U.S. Federal government travel. While at Sun Microsystems in the early 1990s I received my certification in purchasing from the Institute for Supply Management.Over the years I […]
June 6, 2005

Podcast

If you are not aware of the new phenomenon of “podcasting” here is an example I’ve created:traveltechnology.com/Podcast_1_06_06_05.mp3 Enjoy!
June 6, 2005

Meta-search and Dynamic Packaging

Recently both Sidestep and Kayak announced capabilities to search multiple sites for packaging comparisons. How do these technologies work with the trend towards dynamic packaging? The Sidestep beta vacation search engine allows the consumer to filter the responses by price ranges and quality of properties (# of stars) and provides an integrated display of vacation package options. The Kayak vacation […]
May 31, 2005

Meta-search and Business Travel

A lot of focus has recently been given to the meta-search engines such as Sidestep, Farechase, Kayak and Mobissimo. In fact the recent PhoCusWright Travdex conference was heavily focused on the topic of meta-search. Little attention has been given to the application of Web search technology to the business travel market. In fact there was no mention of meta-search at […]