August 13, 2008

Agent POS International Innovation

My loyal blog readers will recall my frequent posts over the last few years regarding an independent travel agent point of sale (POS) application. An interesting discovery that has been a result of product analysis I am doing for a large Middle Eastern TMC is the fact there is clear trend with many European and Middle Eastern 3rd party software […]
August 5, 2008

American Express’ Social Networking Initiative

At the NBTA conference American Express announced “plans to launch a business-to-business online networking community for the corporate travel industry.” There are a couple of interesting aspects of this announcement. Social networking is finally being embraced (though only a limited short “hug”) by the corporate travel community. I moderated two sessions at the conference on social networking and both were […]
August 5, 2008

AA’s battle with Kayak

There has been a lot of media buzz regarding the announcement that AA was pulling their inventory from meta-search engine Kayak. The news was first leaked by Tech Crunch on July 23rd. The article stated that AA was pulling their inventory from Kayak and considering doing the same for Orbitz, which Kayak uses to supplement direct connections with airlines. As […]
July 16, 2008

GNEs and GDS bypass

I just returned from a two week business trip to the Middle East working with a client in Kuwait. I’ve fallen behind again in my blog entries and I will try to rectify that over the next few days. First up, a discussion of a recent article in Flight Magazine about demise of the so called “GNEs” (GDS New Entrants […]
June 17, 2008

SITA Air Transport IT Summit

I am in Brussels today speaking at the SITA Air Transport Summit. My talk is part of session called “Getting ready for your digital traveler”. I will be speaking on Mobile based services in travel- where are we today ? Challenges and opportunities”.I was fortunate to share a van ride this morning with Yemmi Agbebi, Director of Portfolio Marketing from […]
June 12, 2008

Airline Ancillary Revenue and the Long Tail

This week I am London and I had the pleasure of presenting to and participating in the Datalex User Group meeting. Datalex who has been a Travel Tech client for many years, provides a distribution platform to airlines and travel agencies. The audience consisted of major carriers and travel distributors. One of the hottest topics we discussed is the concept […]