May 18, 2007

Digital Public Space Advertising

I am fan of the 2002 sci-fi movie Minority Report. In the film Tom Cruise is bombarded by digital advertising as he walks through a crowded mall. The ads are triggered by a retina scan personalizing the offering to respond to the character’s specific needs. (In the case of the film, Tom Cruise actually replaced his eyes with another character’s […]
May 14, 2007

Desktop tools

I met some representatives from OTOlabs at the recent TravelCom conference in Las Vegas in April. Desktop tools such as the Southwest’s DING! application have clearly proven their value in creating a more intimate relationship with customers. OTOlabs’ is the developer of ThinkDesktop applications such as Vail Resorts’ SnowMate. I worked with Vail Resorts (as part of a PhoCusWright engagement) […]
May 11, 2007

Service Oriented Architectures

A lot has been written over the last three years about the topic of a service oriented architectures (SOA). The concept refers to a more flexible way to create software using Web services. Rather than creating tightly coupled code that bounds specific functionality within the application, software written using SOA principles creates loosely coupled components that can easily be removed […]
May 8, 2007

Wireless Travel Applications

Last week I was interviewed by USA Today Weekend regarding mobile technology for the traveler. The premise of the call was focused on the prevalence of IPODs among travelers. The reporter asked some specific questions about downloading audio blogs for use by leisure travelers. The obvious application would allow the provider to segment the traveler population into special interest groups. […]
April 27, 2007

Web 3.0

First let me apologize to my blog readers for my long absense. I have been juggling a number of different client projects working long hours (which I know is the norm for today’s 24/7 business environment). Fortunately three of the projects are closing out this week so I am back. Lately I’ve been seeing a number of articles describing Web […]
March 28, 2007

O’Reilly ECT Day #2- Incantations for Muggles: The Role of Ubiquitous Web 2.0 Technologies in Everyday Life

The talk began with this basic premise: How do you balance needs of the users with emerging technologies? The goal of the talk was to use different lens on emerging tech and end-users. The backside of technology development is people. How to segment people which are not like “you” – don’t design for oneself or one size fits all. There […]