December 13, 2005

Sub Market Online Travel Growth

2006 promises to see a significant growth for online travel sites that are targeted to specific sub-markets. Based on some current projects it is clear to me that online travel growth will come in terms of vertical market specific sites. These sites will either focus on specific market segments such as large ethnic markets or types of travel such as […]
August 22, 2005

Grass Root Content

Content is king again, but I believe the concept of content is being turned upside down by the growth of traveler generated content. For years travel sites have believed that content was best delivered online using traditional offline technologies such as guide books. The reality of the Net is starting to change the nature of content. Two key technologies are […]
July 21, 2005

Forced packaging

As you probably know late last year I authored a research study on the subject of dynamic packaging. Most of the industry agrees that packaging is a major trend and that the technology behind dynamic packaging is improving. While purchasing an airline ticket at a major online site I was bewildered by the number of unnecessary screens offering packaging. This […]
July 18, 2005

Online verses Offline travel reservations

I wanted to clarify my position on online verses offline travel. In a recent Travel Weekly article I was quoted: “People are going online to shop. Travel is no different. That’s where the marketplace is going, and anyone who believes that things will originate with a phone call is completely out to lunch.”I do stand by this statement, though it […]
July 13, 2005

The Future of the GDS

I wanted to take an opportunity to clear the air on my opinion of the “future of the GDS”. In various articles I have been quoted as being critical on the pace of innovation of the GDS and their challenges in respect to moving to a new lower cost distribution model. I wanted to state that it is my belief […]
June 28, 2005

A New Methodology for Procurement

Over the years I have been involved with a number of major procurements. This ranges from selecting a new reservation platform for an escorted tour operator to a major end-to-end acquisition for the U.S. Federal government travel. While at Sun Microsystems in the early 1990s I received my certification in purchasing from the Institute for Supply Management.Over the years I […]