February 24, 2011

The Mobile Knowledge Gap

For the past 16 years I have lived and worked in the gap between emerging technologies and the travel industry. A consistent pattern has developed. A new technology emerges; consumer behavior changes and the travel industry tries to catch up. This was true with the birth of the Web in mid 1990s where travel companies first thought of the platform […]
February 15, 2011

Sentient Things and NFC

We have entered a new era of sentient things. The world around is now being augmented with tags. Whether they are Quick Response (QR), Microsoft Tags or an NFC enabled sticker, the world around us has come alive with information and links. Howard Rheingold author of  Smart Mobs, first talked about sentient things in 2001 predicting: ” Information in places: […]
February 8, 2011

Travel Distribution 2011 – an Update

Since my December post, a number of developments have occurred on the evolving travel distribution front: Sabre and AA have called a temporary truce and are in negotiations to resolve their conflict Priceline has embraced the AA direct connect strategy clearly following an independent path from Expedia and Orbitz USAir has signed a multi-year agreement with Expedia which includes the […]
December 22, 2010

Orbitz – AA Ruling – Is 2011 the year we will see Permanent Changes in Air Distirbution?

News this week that AA successfully defeated the Orbitz  motion for a temporary injunction allowing AA to remove its content from Orbitz has uncovered some interesting news that may foretell major changes in air distribution for 2011 and beyond. As reported in the Beat, sources are indicating that Priceline may be the first of the four major OTAs to contract […]
December 7, 2010

A GDS App Store?

There is no question that 3rd party software developers have had a major impact on the technology market. Whether you look at the role of Zynga providing top Facebook apps such as Farmville or the thousands of 3rd party apps in the mobile app stores, no one can deny the impact of third party development on innovation, but what about […]
November 23, 2010

Inside the PhoCusWright Travel Innovation Summit

It was my pleasure again this year to be co-chair of the PhoCusWright Travel Innovation Summit 2010. The event brought together 33 companies in a fast paced series of 9 minute presentations/demos of innovative travel software. TIS is the brainchild of Bob Offutt (my co-chair) and Philip Wolf, CEO of PhoCusWright. TIS was modeled after the annual Demo Conference where […]