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August 16, 2010

NBTA 2010 – Why innovation is difficult in Corporate Travel

I attended the NBTA Convention in Houston last week. Frankly I have been to so many NBTA conventions, I have lost count (this was probably my 22nd or 23rd convention). What was shocking to me was how there was so little change in the content of the program from those I attended back in the early 1990s. Sessions on travel […]

August 6, 2010

Video on Social Media, Social Networking and the Social Web

This video talks about the differences between a narrow focus on social media (brand integrity and promotions) versus an understanding of a given brand’s social graph. Please check out this blog post and video I recorded back in March with Marc Smith from Connected Action Consulting Group using NodeXL, an open source social graph mapping tool, which compares the Twitter […]

July 27, 2010

Google / ITA and the GDS

Now that the Google acquisition has been announced a great deal speculation has emerged as far as Google’s intentions. Given the fact that regulatory approval is required and that the deal has not been completed, ITA itself has been unable to speculate on Google’s strategy. Google has devoted some energy in stating that it will not become a seller of […]

July 9, 2010

GUI Finally Comes to the Agent POS

Graphical User Interfaces (GUIs) were first introduced to the public with the original Apple MAC in 1984. The MAC as well as the first version of Microsoft Windows were actually based on technology developed by Xerox PARC back n the early 1980s. The GUI became mainstream with the introduction of Microsoft Windows and by the early 1990s most consumers were […]

July 8, 2010

Eye For Travel TDS June 2010

I attended the Eye for Travel TDS Summit last month in London and found the sessions lively and informative while the conference provided some great networking opportunities. The most enjoyable general session was about mobile which had consecutive presentations from Google, RIM, Facebook and Nokia. For those who were not following my tweets, here are some of the highlights from […]

June 22, 2010

Location Based Networking Apps and Travel

Mobile location based networking apps such as Foursquare, Gowalla, Brightkite and Loopt are gaining traction in the market. How do they fit into the travel experience? By definition mobile location based networking is designed to help you discover the world around you, a natural connection to travel. There is a gaming element of these apps that allow you earn badges […]