November 10, 2010

Open Axis Group – “Who’s Asking?” – But Do Airlines Really Know?

The Open Axis Group, the not-for-profit industry organization promoting XML- based airline distribution connectivity has produced a video and whitepaper in an effort to persuade the indirect channel (TMCs, Corporate Booking Tools & GDS) to adopt their XML schema to access airline content including ancillary services. A key thrust of this effort is to allow airlines to provide more personalized […]
October 18, 2010

Locations & Beyond Summit 2010

Earlier this month I attended the Locations & Beyond Summit 2010 in San Fransisco. The Summit coincided with the CTIA Enterprise and Applications Fall conference and thus the sessions attracted speakers from all major wireless companies and software companies that support the wireless ecosystem. The workshop began with a keynote address from Rob Carter CIO of FedEx Corporation. Rob spoke […]
October 12, 2010

Amadeus One – An IT Company- But it is Up to the TMC to Decide

During a briefing today with Amadeus they disclosed the fact that their launch customer for Amadeus One, their new Agent desktop platform is not currently an Amadeus GDS client. The Amadeus One application allows agents to use cryptic formats from any of the major GDS or a graphical user interface to create fare and availability queries. The fare and schedule […]
October 5, 2010

Why Tablets Will Change the Travel Experience

The introduction of the Apple iPad has ushered in a new era of tablet computing. Over the next 12 months the market will be flooded with competitive tablets based on Google Android, Microsoft Windows 7, RIM’s QNX OS and  HP Palm WebOS. ABI research estimates that 11 million tables to be shipped by the end of 2010. Manufacturers such as […]
September 8, 2010

Mobile Web versus Native Apps

Source:  Global Intelligence Alliance One major debate that persists in the area of mobile development is the question of whether a travel company should create a native (downloadable) app or simply provide a mobile Web application. As part of my upcoming PhoCusWright Webinar Mobile Chaos: Do I Need an App for Every Platform? (next Wednesday September 15th at 12:00 noon), […]
August 16, 2010

NBTA 2010 – Why innovation is difficult in Corporate Travel

I attended the NBTA Convention in Houston last week. Frankly I have been to so many NBTA conventions, I have lost count (this was probably my 22nd or 23rd convention). What was shocking to me was how there was so little change in the content of the program from those I attended back in the early 1990s. Sessions on travel […]